Terms of Service
Table of contents
- Acceptance of these terms
- Session booking and payment
- Custom and shared sessions
- Planned dates of the shared sessions
- Cancelling and rescheduling
- Score and session files requirements
- Timing and duration of the sessions
- Streaming and communication during the session
- Technical and software requirements
- Technical specs of the recordings
- Delivery of the recorded materials
- Audio rights
1. Acceptance of these terms
Orchestrascoring.com (hereinafter – the Website) is owned and operated by Sole Proprietor Andrey Levin PSRNSP: 318774600078970, ITN: 771806965828 (hereinafter “OrchestraScoring”, “we”, “our” or “us”). Your use of the Website or Services provided by us is subject to these Terms of Service. When you use the Website and/or our Services, you agree to follow and be bound by these Terms of Service.
2. Session booking and payment
You can book the recording session by placing your order on the Website or by contacting us directly by email at firstname.lastname@example.org.
After placing the order, we will contact you to settle all the details and send you an invoice. A 100 % advance payment is necessary to confirm the booking. Please make the full payment within three business days of the invoice date. Otherwise, OrchestraScoring reserves the right to cancel your booking. You can pay by credit card (Visa, Mastercard, MIR) or by wire transfer.
3. Custom and shared sessions
We provide recording sessions in two formats:
- A custom session is booked exclusively for you and tailored to your needs. The orchestra line-up and the date can be arranged to meet your requirements. The minimum booking is a 4-hour session which includes 3 hours and 20 minutes of actual recording and 40 minutes of breaks. You can book a maximum of 2.5 4-hour sessions in a day.
- A shared session is arranged for several customers to achieve the minimum booking of 4 hours for the orchestra. Such a format allows you to book an orchestra to record a short piece of music without the need to pay for the entire 4-hour session. The minimum booking time for a shared session is 30 minutes. Shared sessions have predetermined recording dates and orchestra line-up with the option to add instruments for an extra cost. A shared session is held if there is enough booking for a chosen date. OrchestraScoring reserves the right to postpone the shared session until there is enough demand to provide the minimum booking of 4 hours.
4. Planned dates of the shared sessions
5. Cancelling and rescheduling
If you need to postpone or cancel your paid session, the following rules apply:
- If you notify us about cancellation/rescheduling at least 21 days before the recording date, you get the full refund.
- If you notify us about cancellation/rescheduling later than 21 but earlier than 14 days before the recording date, you are not eligible for a refund. But the payment you had made can be used to fund another recording session within 90 calendar days of the original date or on the nearest available date, provided the new date is agreed upon within three days from the notification date.
- If you notify us about cancellation/rescheduling later than 14 days before the recording date or in case of repeated cancellation/rescheduling, you are not eligible for a refund, and the paid amount is counted as a cancellation fee.
6. Scores and session files requirements
Please make sure to send us the score at least 14 days before the session via email: email@example.com. Doing so will make it possible for our team to check the score for misprints or inaccuracies in advance and, should we find any, contact you to discuss the corrections. The decision of whether to make any corrections to the score rests solely with you. You will then make the corrections (if you deem them necessary) and send us the corrected version of the score/parts.
If we receive your score later than 14 days before the session, we cannot guarantee score checking in advance. In that case, any problems that may arise will be dealt with during your recording session, leaving less time for the actual recording process.
We accept scores and parts in PDF format. Please make sure to use A3 page size for the score and A4 page size for the individual parts.
If you need to record the orchestra over preexisting playback or with the metronome, you will also have to send us the audio and MIDI files with tempo and time changes or a ProTools session with the audio files already in place and bar numbers and tempo changes mapped out. Bar numbers in the ProTools session and MIDI files must match those in the score. If you send us the existing recording as separate WAV files, they must start from the same bar and match the MIDI files.
The audio files and ProTools sessions must have the same sample rate and bit depth at which you wish to record the orchestra. We can record at 44.1, 48, 88.2 and 96 kHz.
We must receive all the recording assets (scores, parts, audio files, ProTools sessions, MIDI files) at least 48 hours before the recording date. Otherwise, we reserve the right to cancel the recording, and the payment will not be refunded.
7. Timing and duration of the sessions
Shared sessions. You can book one or several time slots. The whole process of working with the orchestra and the studio happens within your time slot(s). That includes the recording itself and giving feedback and directions to the conductor, the musicians and the engineer. There can be orchestra breaks during your shared session, but those breaks don’t count to your booked time. So the total working time is exactly as in your order.
Custom sessions. Custom sessions include orchestra breaks. Every hour of the individual session consists of 50 minutes of work and a 10-minute break. Thus a 4-hour custom session consists of 50 minutes х 4 = 3 hours 20 minutes of work and 10 minutes х 4 = 40 minutes of breaks.
8. Streaming and communication during the session
We offer live streaming from the studio using Audiomovers Listento (audio only) and YouTube (video and audio). Please note, however, that streaming via YouTube involves a bigger latency, so we recommend using Audiomovers Listento to get the low-latency, high-quality audio streaming.
On the day of recording, we will send you the necessary links to join the live stream and an invitation to a Zoom conference to communicate with our team and give all necessary directions to the conductor, the musicians and the engineer.
9. Technical and software requirements
To join our live stream, you will need a computer with a stable Internet connection (recommended connection speed is 8 Mbps or more), preferably the latest version of an Internet browser (we recommend using Google Chrome), a mic, Zoom app.
Please make sure to install all the necessary software before the session starts. We also recommend using headphones/earphones to prevent audio echo.
10. Technical specs of the recordings
11. Delivery of the recorded materials
The recording will be available for download three calendar days after the session. This time is necessary for final quality control and to upload the files to the cloud.
By default, we deliver the recordings as ProTools sessions. We can upload separate WAV files at an extra charge.
We store the files for 30 days after the recording.
When releasing the recordings made by OrchestraScoring (in films; video games; on streaming platforms including YouTube, Soundcloud, Bandcamp, Spotify, Tidal, Apple Music, and others; via social media), we encourage you to mention the OrchestraScoring, the engineer, the orchestra, and the studio in the credits or the description.